Terms & Conditions

Last Updated: January 25, 2026

1. Overview

This website is operated by Me-You-Know Co., Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Me-You-Know Co., Ltd. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. International Shipping & Customs

We ship worldwide. Please note that you are responsible for any customs duties, taxes, or import fees levied by your country. We are not responsible for delays caused by customs clearance processes.

3. Return & Refund Policy

Due to the nature of food products, all sales are final. We do not accept returns or exchanges. If you receive a damaged or incorrect item, please contact us at info@me-you-know.com within 7 days of delivery with photo evidence.

4. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan. Any disputes shall be subject to the exclusive jurisdiction of the courts in Osaka, Japan.

5. Contact Information

Questions about the Terms of Service should be sent to us at info@me-you-know.com.
Address: Ibaraki City, Osaka, Japan.

【日本語訳：利用規約】

概要: 本サイトは株式会社Me-You-Knowによって運営されています。サイトの利用や購入により、本規約に同意したものとみなされます。
国際配送と関税: 全世界へ配送しますが、関税や輸入税はお客様（購入者）の負担となります。税関での遅延については責任を負いかねます。
返品・返金ポリシー: 食品の性質上、原則として返品・交換は受け付けておりません。万が一、商品に破損や誤りがあった場合は、到着後7日以内に写真とともにメールでご連絡ください。
準拠法: 本規約は日本法に基づき解釈されます。紛争が生じた場合は、大阪地方裁判所を専属的合意管轄裁判所とします。
連絡先: ご質問は info@me-you-know.com までお送りください。